Maintenance – Keep Your Robot Running Smoothly

Introduction

Keeping Deligo 2.0 in top condition ensures smooth operation, consistent service quality, and a longer lifespan. Below are recommended practices for daily cleaning, periodic checks, and battery care—all designed to maintain the robot’s reliability in busy environments like restaurants, hotels, offices, and more.

1. Daily Cleaning & Inspection

1.1 Exterior Wipe-Down

  • Trays: Remove any detachable trays and wipe them with a mild, non-abrasive cleaner. This helps maintain hygiene, especially when carrying food or drinks.
  • Casing & Sensors: Gently wipe the robot’s exterior with a soft cloth. Avoid using excessive moisture near sensors or the display screen.

1.2 Wheel & Suspension Check

  • Shock-Absorbing Suspension: Quickly inspect both drive wheels for any debris or spilled liquids. Remove anything caught around the wheels or suspension arms.
  • Wheels: Spin them by hand to confirm they rotate freely. Address any noticeable friction or unusual sounds immediately.

1.3 Basic Sensor Confirmation

  • 3D Camera & LIDAR: Ensure the camera lens and LIDAR window are free of smudges or obstructions. Clean gently with a microfiber cloth. Clear sensors help maintain accurate navigation and obstacle avoidance.

(Tip: Keep a soft, lint-free cloth on hand for daily sensor cleaning. Avoid harsh chemicals or abrasive materials.)

2. Weekly / Monthly Maintenance

2.1 Deep Cleaning

  • Tray Compartments: If trays are heavily used for food or beverages, conduct a deeper clean with warm soapy water or a recommended sanitizing solution. Dry thoroughly before reattaching.
  • Wheel Lubrication (Optional): If you notice squeaking or increased friction, lightly lubricate the wheel axles with a silicone-based lubricant. Wipe off any excess to prevent slipping.

2.2 Software & Firmware Updates

  • Periodic Checks: Connect Deligo 2.0 to your network to see if any new firmware updates are available. Keeping software up to date can improve navigation accuracy and battery management.
  • Backup & Logs: If your model supports data logging, export logs periodically for performance reviews. This can help identify usage patterns or troubleshoot issues early.

2.3 Environment Review

  • Operating Conditions: Deligo 2.0 is designed for indoor use at 5°C–40°C with 5–85% humidity. Check that your environment meets these guidelines.
  • Storage: If the robot will be idle for extended periods, store it in a stable temperature environment. For LiFePO4 batteries, a monthly partial discharge/recharge cycle can maintain optimal battery health.

3. Battery Care & Charging

3.1 Charging Best Practices

  • Automatic Docking: Deligo 2.0 automatically returns to its charging station when the battery runs low (approx. 3–4 hours to fully charge). Ensure the docking area is kept clear of obstructions.
  • Daily Top-Ups: Even if not fully depleted, allowing the robot to dock during off-peak hours can help maintain consistent performance.

3.2 LiFePO4 Battery Safety

  • High Temperature Resistance: LiFePO4 batteries are safer than standard lithium-ion, but still avoid exposing the robot to extreme heat or direct sunlight for long periods.
  • Longer Service Life: These batteries support up to 2,000 discharge cycles, but handle them with care—no punctures, crushes, or unauthorized modifications.
  • In Case of Damage: If you suspect battery damage (e.g., swelling, leaking, or physical harm), stop usage immediately and contact official support.

(Tip: Never open the battery casing or robot internals yourself. Doing so may void warranties and pose safety risks.)

4. Troubleshooting & Support

4.1 Common Issues

  • Navigation Errors: Check if the 3D camera or LIDAR lens is obstructed. Clean gently and reboot.
  • Reduced Runtime: Confirm the robot is docking properly. Inspect the charging contacts for dust or debris.
  • Unexpected Noises: Examine the wheels and suspension for trapped debris. If the issue persists, contact support.

4.2 Official Support Channels

  • Contact Us: For persistent issues or technical guidance, reach out to our support team. Provide any error codes or relevant logs to speed up resolution.
  • Warranty & Returns: Deligo 2.0 includes a 12-month warranty (check your local agreement for specifics). Follow authorized repair procedures to maintain coverage.

5. Maintaining Peak Performance

5.1 Staff Training

  • Quick Demos: Teach employees how to load trays, initiate tasks, and handle the emergency stop switch. A few minutes of daily familiarity keeps operations running smoothly.
  • Maintenance Reminders: Encourage staff to do a quick sensor check or wheel spin before each shift.

5.2 Regular Updates & Future Proofing

  • Software Enhancements: Stay informed about new features or performance tweaks. Small firmware updates can significantly boost reliability.
  • Planned Upgrades: As your business grows, consider adding more robots or advanced modules like elevator integration to meet evolving needs.

Conclusion

By following these daily, weekly, and monthly guidelines, you’ll keep Deligo 2.0 operating at its best, ensuring safe, efficient service for your staff and customers. A little proactive care goes a long way toward preventing downtime, safeguarding battery health, and delivering the reliable, high-quality performance your business depends on. If you ever have concerns or run into unexpected issues, don’t hesitate to contact our official support for expert assistance.